The Crime Victims Helpline is a confidential national helpline that offers support to victims of crime in Ireland. Their aim is to support, inform and empower victims of crime and those affected by crime. The helpline volunteers understand the issues and difficulties that victims of crime have to deal with.

The Helpline can provide details of victim support services available in your local area. They can tell you about specialist services for victims of particular crimes such as domestic violence, sexual abuse and rape.

The helpline is available at the following times:

Monday: 10.00am – 5.00pm
Tuesday: 10.00am – 6.30pm
Wednesday to Friday: 10.00am – 5.00pm
Saturday and Holidays: 2.00pm – 4.00pm

How to contact the helpline:

Free Phone: 116 006
Text: 085 133 7711

Outside of the above hours, if you leave a message asking the Helpline to contact you, they will do so promptly.


The Crime Victims Helpline has also created three videos which give victims of crime and their family and friends a step by step guide through the criminal justice process, from reporting a crime to how the Director of Public Prosecutions and Gardaí come to a decision, and what happens when a criminal case goes to court.

Click here for video on Garda Investigation
Click here for video on Decision to Prosecute
Click here for video on Courts Process

Crime Victims Rights

Irish law has set out specific rights for victims of crime. These rights are designed to help ensure that all victims are treated with respect, sensitivity and dignity.

For more information, you can view the Crime Victims’ Rights booklet or visit the Crime Victims’ Rights website.