Introduction
Data protection laws give you (a data subject) the right to see the personal information that organisations hold about you. Under the GDPR (General Data Protection Regulation) and the Data Protection Act 2018, you have the right to know:
- Whether we are using your personal data
- What data we have about you
- Why we are using your personal data and who we share it with
- How long we will keep your personal data; and
- How you can complain to the Data Protection Commission (DPC) if you are unhappy.
You can ask for this information by making what is called a ‘Data Subject Access Request’ (DSAR).
What do I need to make a Data Subject Access Request (DSAR)?
To protect your personal data, we may ask you to prove your identity (for example, with a passport, driver’s licence or Public Services Card). Sometimes we may also need extra details to help us find your information.
How do I submit a Data Subject Access Request (DSAR)?
To help us process your request as quickly as possible, we recommend that you complete our Data Subject Access Request Form . While it is not legally required, it helps us clearly understand your request and find your information.
Can a solicitor make my request for me?
Yes. They just need a signed letter from you saying they can act on your behalf. This is to protect your personal data.
Can someone else act for me?
Yes. You can choose someone other than a solicitor to make a request for you. We will need the following:
- A signed letter from you saying they can act for you; and
- Proof of identity for both you and the person acting for you.
Can I make a request for a child (under 18)?
Yes. You may submit a DSAR for a child if:
- You have parental responsibility for the child; and
- The child, due to their age or capacity, is not able to understand or exercise their data protection rights.
We may ask for further information to ensure that the request is in the best interests of the child. If the child is sufficiently mature to understand their rights, we may instead ask that the request be made by the child themselves.
Do I have to pay a fee?
No. DSARs are normally free of charge. But if your request is unfounded or excessive, we may charge a reasonable fee.
What happens after I submit my request?
We check your identity and any letter of authority (if needed). Once we have everything we need, we will usually respond to you within one month. If your request is complex, we may take up to two more months. In such cases, we will let you know within the first month.
What if you need more information from me?
We will contact you. The one‑month time limit only starts when we have all the information we need to deal with your request.
How will I receive my response?
We usually reply in the same way you contacted us – email or post. Responses are sent by secure email or by registered post. You can choose your preferred response method on our DSAR form.
Will I receive all of my personal data?
We can only provide information that relates directly to you. There are some legal restrictions on what we can share, meaning certain information cannot be disclosed.
Why might some personal data not be provided?
We may have to withhold certain information, for example:
- If it is legally privileged (confidential and cannot be shared with others)
- If it contains someone else’s personal data
- If disclosure would prejudice an ongoing prosecution; or
- If the request is unfounded or excessive
If we withhold certain information, we will explain why.
If my details are wrong, can I ask for them to be corrected?
Yes. You have the right to request that any inaccurate personal data held by the Director of Public Prosecutions (DPP) be corrected.
An individual can also ask the DPP to correct or erase any personal data held by the DPP which they believe to be inaccurate – with the exception of personal data contained in witness statements.
If you believe your personal information is incorrect or incomplete, you should contact the DPP’s office, providing details of the data in question and the correction requested. The request will be assessed in line with applicable data protection laws.
What if I am unhappy with the response I receive?
If you are unhappy with how your request was handled or with the reasons provided, you have the right to lodge a complaint with the Data Protection Commission:
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Where can I learn more about my rights?
Visit the Data Protection Commission website: www.dataprotection.ie