{"id":10480,"date":"2019-01-24T15:53:52","date_gmt":"2019-01-24T15:53:52","guid":{"rendered":"https:\/\/www.dppireland.ie\/complaints-policy\/"},"modified":"2026-03-30T18:14:06","modified_gmt":"2026-03-30T17:14:06","slug":"complaints-policy","status":"publish","type":"page","link":"https:\/\/www.dppireland.ie\/ga\/victims-witnesses\/complaints-policy\/","title":{"rendered":"Beartas Gear\u00e1n"},"content":{"rendered":"

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C\u00e9n gear\u00e1in a chumhda\u00edonn an Beartas Gear\u00e1n seo?<\/a><\/h2>\n\n <\/div>\n
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Cumhda\u00edonn an beartas seo gear\u00e1in faoi sheirbh\u00eds a shol\u00e1thair<\/strong> Oifig an DPP a imr\u00edonn tionchar d\u00edreach ort. Mar shampla, d\u2019fh\u00e9adfadh gear\u00e1in baint le freagairt mhoillithe a thabhairt ar litir a sheol t\u00fa chugainn, n\u00f3 b\u2019fh\u00e9idir go mbraitheann t\u00fa n\u00e1r freastala\u00edodh ar do chuid ceart mar \u00edospartach.<\/p>\n\n <\/div>\n <\/div>\n<\/div>

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C\u00e9n gear\u00e1in nach gcumhda\u00edonn an Beartas Gear\u00e1n seo?<\/a><\/h2>\n\n <\/div>\n
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N\u00ed chumhda\u00edonn an beartas seo m\u00edsh\u00e1samh le cinnt\u00ed gan ionch\u00faiseamh a dh\u00e9anamh<\/strong>.\u00a0 M\u00e1 t\u00e1 t\u00fa m\u00edsh\u00e1sta le cinneadh gan ionch\u00faiseamh, f\u00e9adfaidh t\u00fa iarraidh orainn c\u00fais a thabhairt a bh\u00ed leis an gcinneadh n\u00f3 athbhreithni\u00fa a dh\u00e9anamh ar an gcinneadh.\u00a0 F\u00e9adfaidh t\u00fa teacht ar n\u00edos m\u00f3 faisn\u00e9ise ar conas seo a dh\u00e9anamh sa leabhr\u00e1n faisn\u00e9ise Conas Iarraidh ar Ch\u00faiseanna agus Athbhreithnithe<\/strong><\/a>.<\/p>\n\n <\/div>\n <\/div>\n<\/div>

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Conas is f\u00e9idir liom gear\u00e1n a dh\u00e9anamh?<\/a><\/h2>\n\n <\/div>\n
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Chun gear\u00e1n a dh\u00e9anamh, is g\u00e1 duit scr\u00edobh chugainn le sonra\u00ed faoi do ghear\u00e1n agus an ch\u00e1ip\u00e9is seo a sheoladh chuig:<\/p>\n

Oifigeach Gear\u00e1n
\n<\/span><\/span>An tAonad Rialachais agus Cumars\u00e1id
\n<\/span><\/span>Oifig an Sti\u00farth\u00f3ir Ionch\u00faiseamh Poibl\u00ed
\nB\u00f3thar na hOtharlainne
\nBaile \u00c1tha Cliath 7.<\/p>\n\n <\/div>\n <\/div>\n<\/div>

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Conas a dh\u00e9ile\u00e1lfar le mo ghear\u00e1n?<\/a><\/h2>\n\n <\/div>\n
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Nuair a gheobhaimid do ghear\u00e1n, cuirfimid \u00e9 i dtaifead agus d\u00e9anfaimid iarracht \u00e9 a r\u00e9iteach go pras. I roinnt c\u00e1sanna, b\u2019fh\u00e9idir go mbeimid in ann do ghear\u00e1n a r\u00e9iteach go han-simpl\u00ed. D\u2019fh\u00e9adfadh seo tarl\u00fa, mar shampla, m\u00e1s f\u00e9idir linn breis faisn\u00e9ise a shol\u00e1thar duit, bot\u00fan a rinneamar a cheart\u00fa, n\u00f3 n\u00f3s imeachta ar leith a mh\u00edni\u00fa duit.<\/p>\n

M\u00e1s de chine\u00e1l n\u00edos tromch\u00fais\u00ed do ghear\u00e1n, cuirfimid \u00e9 faoi bhr\u00e1id duine d\u00e1r mbainisteoir\u00ed sinsearacha \u00e9. Scr\u00fad\u00f3idh an bainisteoir sinsearach an tsaincheist agus tabharfaidh s\u00e9\/s\u00ed freagairt duit a luaithe is f\u00e9idir.<\/p>\n\n <\/div>\n <\/div>\n<\/div>

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C\u00e9 chomh fada a ghlacfaidh s\u00e9 chun d\u00e9ile\u00e1il le mo ghear\u00e1n?<\/a><\/h2>\n\n <\/div>\n
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Aithneoimid do ghear\u00e1n laistigh de ch\u00faig l\u00e1 oibre.\u00a0 Seolfaimid freagairt ioml\u00e1n chugat, sa ch\u00e1s gur f\u00e9idir, laistigh de sh\u00e9 seachtaine<\/strong>.\u00a0 I roinnt c\u00e1sanna, d\u2019fh\u00e9adfadh s\u00e9 n\u00edos faide a ghlacadh. \u00a0\u00a0M\u00e1 tharla\u00edonn seo, scr\u00edobhfaimid chugat agus cuirfimid ar an eolas th\u00fa cathain ar f\u00e9idir leat s\u00fail a bheith le freagairt a fh\u00e1il.<\/p>\n\n <\/div>\n <\/div>\n<\/div>

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Cad a tharla\u00edonn mura bhfuilim s\u00e1sta?<\/a><\/h2>\n\n <\/div>\n
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Mura bhfuil t\u00fa s\u00e1sta leis an mbealach a dh\u00e9ile\u00e1lamar le do ghear\u00e1n,is f\u00e9idir leat achomharc<\/strong> a dh\u00e9anamh. Beidh an Leas-Sti\u00farth\u00f3ir d\u00e9ile\u00e1il le d’achomharc.<\/p>\n\n <\/div>\n <\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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